WoodSpring Suites Knoxville West

The staff could improve on their smiles and friendliness. If you have rooms with kitchenettes please provide some cheap utensils plates or something

For an extended stay hotel it's surprisingly clean and well kept. Everyone is extremely nice and attentive. The housekeepers are awesome as well as the front desk. Extremely polite and helpful. I've stayed at several different extended stays and I honestly have to say this is the best one so far. Great location, great staff and most importantly a nice and clean facility. Honestly I think this is the first time I have no complaints at an extended stay. The best part is it happens to be one of the most affordable. Beyond my expectations for sure. I hope they're all like this one because I'd start staying at Woodsprings only.

It was about as clean and updated as you'd expect for the price. A few odd complaints, because that's what the internet is for: checking in after the front desk hours feels like a real inconvenience. Also the bathroom floor looked like they were taking advantage of the fact that it was a dark color and not cleaning it very often. The bed was unusually low to the ground. Finally, the thermostat looked functional, but the buttons didn't really work, so I couldn't adjust the ac unit. But overall, a pleasant stay.

My little dog and I stayed here twice while traveling across the country over the holidays. The rooms are clean. They come with a full-size refrigerator, over the range microwave, a stove top, and a dishwasher. I do recommend bringing your own dishes, etc. as my room did not include those items. I believe some rooms do for a higher price. The price is reasonable. They extra amount for pets is beyond reasonable compared to other "pet friendly" hotels I've stayed. The staff was great. On my first visit I arrived around 1:00 a.m. A staff member met me in the lobby to check me in after hours. The hotel is quiet for the most part. My only complaint is that because this is a "pet friendly" hotel, the rooms do not have carpet or area rugs. You will hear your neighbors walking above or below you. I will be visiting again on my next trip. Thank you for making our stay pleasant.

The check-in experience was great, as the front desk staff was very professional and accommodating. It was very much appreciated! Clean rooms, and good pricing.

Clean, affordable, and accommodating! Trevor could not have been more accommodating and professional!! WE thank you and Daisy say hello!! Highly recommend.

The only negative thing I can say is that their air conditioning doesn't have a constant fan. It kicks on and off which is disturbing when you're trying to rest or just drown out the sound of people going about their business outside of the room. And it takes a long time for the room to cool off, if they don't service the air conditioning they should at least offer a fan.

The ONLY reason the room didn't get the 5 stars is because the USB sockets on the wall wouldn't work and because they charge $40 if you want a pan and utensils to cook with and the sheets didn't stay on the mattress too well. But other than that, it was GREAT and a way for us to get out of the blustering cold for a couple of days. We live in an RV that's not hooked up to heat so it can get really cold inside. Thank you for being so friendly!!